FAQs About WeThinkeer Magnetic Neck Phone Mount

1. Is the magnetic strength strong enough? Will my phone fall off?

No need to worry. The neck mount is equipped with 20 powerful aluminum magnets that securely hold your phone in place, preventing it from slipping. Additionally, the anti-drop safety strap provides extra security for your phone.

2. Do I need to wear the chest strap when using it?

If you’re engaging in outdoor activities or light movements like walking, cycling, or jogging, it’s recommended to use the anti-shake chest strap to reduce wobbling and keep your phone steady for clear and smooth videos. When you are shooting still, you do not need to wear the chest strap.

3. Is this neck mount suitable for larger users?

Our neck phone mount is designed with an extended 700mm length to accommodate users of various body sizes. Regardless of your height or build, it ensures a comfortable fit without feeling tight or restrictive, making it ideal for daily use.

4. What if my phone feels too close to my face while using the mount?

The mount features a 700mm extended neck design for a comfortable viewing distance. If it still feels too close, you can adjust the angle of the mount for a better viewing experience.

5. Can the angle be adjusted during filming?

Yes, the mount supports 360° multi-angle adjustment, allowing you to easily switch between landscape and portrait modes to meet different filming needs.

6. Is the mount compatible with different phone models?

Yes, it works directly with the iPhone 12-16 series and phones with magnetic cases. For older iPhone models (iPhone 11 and below) or devices without magnetic cases, simply attach the provided metal ring to the back of your phone or phone case for compatibility.

7. How can I make this mount compatible with a GoPro?

The package includes a camera mounting base and screw, which can be used to make the neck mount compatible with GoPro and other action cameras.